Refund policy

Return & Refund Policy

At Whitetail Jewelry, every piece is crafted with care and we want you to love what you receive. If your order arrives damaged or defective, we're here to make it right. Please let us know if something isn't right so that we can make it right.

Please reach out to us within 15 days of delivery at cheriesmarketing@gmail.com with your order number and photos of the issue. Once we've reviewed your request, we'll be happy to offer a replacement or full refund.

All other sales are final. We're unable to accept returns or exchanges for change of mind or sizing, but we're always happy to help you find the perfect piece before you purchase — just reach out!